Need your pallets collected after delivery? Use this product code to arrange a pallet pick-up if you’ve paid a deposit. Refunds will be processed once pallets are returned and inspected.

Conditions

• Refund applies only to full-size pallets (1160 x 1160 mm)
• Pallets must have seven top boards and five bottom boards
• No refund for lightweight, damaged, or non-standard sized pallets
• Pallets must be neatly stacked in an accessible location (e.g., kerbside) for pickup
• You can also return pallets directly to our Taren Point depot

Delivery & Pickup

• Sydney-wide collection available
• Collection typically scheduled during standard delivery hours

Need Help?

Call us on (02) 8543 3401 for assistance with pallet returns or refunds.