Sometimes our cranes cannot reach your desired delivery location, especially when delivering bulk bags of firewood that need to be placed deep inside a garage or storage shed. If you require a pallet jack to move your goods to a more convenient spot, this fee applies.

Please note the following conditions and limitations for our Pallet Jack Service:

• Fee is charged per pallet.
• Service is only available on flat, level concrete surfaces with no steps or lips.
• The pallet jack cannot be used on grass, turf, or uneven surfaces.
• The pallet jack is not motorized and has no brakes; for safety reasons, our drivers cannot use it on paths that go uphill or downhill.