BC Sands Testimonials

Plus firewood reviews! (scroll down to the bottom to read these)


Delivery from BC Sands

"Your service is efficient and reliable and your product is competitively priced. Thanks for your help."

Greg, Northbridge

"Skip bag - it’s not something I had heard/thought of and is way more convenient that having a Skip, the best part is you have a small folded up Empty Bag when not in use rather than a huge steel bin. Also while empty you can place it wherever is convenient for the job rather than unable to move a heavy bin and the rental/tip/collection costs are heaps cheaper!"

Joe, Eastlakes

"…the driveway was a bit tricky and my apartment is 1 level above the street level, I was impressed it worked out well. Keep up the good work!"

Pru, Alexandria

"It's great to see a company such as yours embracing online ordering and delivering a very efficient and quality service."

Glen, Leichhardt

"The experience was even easier than last year, and everyone, especially your driver Jim, was clearly prepared to go the extra distance, without even being asked…Thank you again - we wouldn't think of going anywhere else, because I can't imagine anyone doing it better."

Phil, Ashfield

"I actually had your invoice with me today as a prompt to contact your company regarding the service of your delivery driver on Saturday. It is not often nowadays that companies are customer focused and I wanted to praise the attitude and helpfulness of your driver Dennis (Truck 30). If the other drivers are like him you have a very good “sales” force as my experience would make us purchase from your company again. (We have awkward access and he was extremely helpful getting our delivery into our yard.)

"He should be congratulated on providing a professional and caring face of your company."

Terry, Illawong

Landscaping supplies from BC Sands

"After having our landscaping supplies delivered during the week, weather delays meant that we only discovered that we had not ordered enough decorative pebbles at about midnight on Friday night (our fault!). And we had a child’s birthday party at 9.30am on Saturday morning, with heaps of kids coming who would walk the non-covered dirt/mud through everything!

"I set up a new account on your website and ordered a dozen 20kg bags of decorative pebbles online at 2.00am on Saturday morning, and somehow BC Sands managed to deliver them just after 9.15am that very same Saturday morning, leaving us just enough time to lay them before the guests arrived for our child’s birthday party at 9.30am!

"I would like to say a very big thank you to all of you at BC Sands who made this possible. Awesome logistics management."

Alastair, Forest Lodge

"I just wanted to say what a great experience it has been dealing with your company during my recent garden renovation. Everyone I spoke with, from the phone reception in the office (Kelly), to the shop-staff (Rob), to the delivery man (Dennis) was exceptional in their skill, knowledge and professionalism. I was given really good advice and technical support when I needed it, deliveries were made promptly and efficiently, exactly when and where you said they would be, and everyone, without exception, was pleasant and switched on. And to put the icing on a very good cake, your prices were also the best! You are really running a great business there. I'll recommend you to everyone I know!"

Kyle Powderly
www.kylepowderly.com.au

Firewood reviews

"I found the [BC Sands online shop] experience simple and straightforward. Clicking on items to see a larger view is always a winner. Also I had made a phone call as well and found the staff friendly and professional. The product is of high quality - not damp, like another supplier - and therefore I feel the extra cost is worth it (the other supplier had delivery included in the pricing structure)."

Ren, Surry Hills

"I would love to rate my experience with your business. I have just installed a slow combustion heater at home and was looking for wood, so I typed in ‘sydney firewood’ and BC Sands was one of the first sites to come up. I looked through your site and got a price then searched other sites to compare. The reason I came back to you was the simplicity of your site. I could see what I needed and it was easy to order and I knew the price. Finishing the transaction as a new customer was also a breeze, order completed and confirmed by you in around five mins, brilliant. The other thing was the link to the FAA which no one else has and gave me peace of mind about your product.
 
"The delivery process couldn’t have been better, you came when you said you would, what more can I ask? The driver was friendly and helpful.
 
"The product is also excellent, we had our first fire last night and the wood burns long and hot, the pieces are just the right size and I don’t have to spend time with a block splitter trying to make them fit.

"All in all an outstanding experience, YES I will be using you and your company again."

Peter, Davidson

"It was a pleasure doing this purchase.
 1.       I did a web search and after looking at several felt that BC Sands would provide the service I wanted – I was not disappointed.
2.       It is a very easy web site to navigate.
3.       The delivery person arrived EXACTLY at the time stated.  He was also friendly and helpful
4.       I have used another supplier for fire wood previously – the 500kg reusable bag is tidy, assisted in the management of the wood and is great for recycling.
5.       Definitely using BC Sands again."

Angus, Bondi

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